Customer Satisfaction
There’s a vast difference between serving customers and providing customer service. And as a leader in environmental remediation, we understand that difference.
With Snyder Environmental, you can be confident that we’ll listen to your concerns, respond quickly to your requests, remain true to our word, and solve your problems with integrity and honesty.
We are accountable to our customers, and we offer a client satisfaction survey at the end of every project.
- 93% rated Snyder Environmental as above or well above average in meeting the project’s anticipated start date
- 97% rated Snyder Environmental as above or well above average in completing the project within the expected time frame
- 97% rated Snyder Environmental as meeting or exceeding expectations in leaving the work area clean and organized
- 89% rated Snyder Environmental as above or well above average in leaving the work area without any items missing, misplaced, or broken
- 89% rated Snyder Environmental as above or well above average in the quality of work
- 93% rated Snyder Environmental as above or well above average in supervisor and crew performance and professionalism
- 89% rated Snyder Environmental as above or well above average for project performance
Testimonials
"It gives me great pleasure that I write to you in recommendation of Snyder Environmental, who has handled our asbestos removal at the University of Arkansas at Pine Bluff for over 3 years. They have provided us with superior service and have been effective in meeting the most demanding challenges. I have found them to be very dependable and willing to do whatever necessary to meet our needs and our schedule. I can say with great confidence that Snyder Environmental will make an extremely valuable asset to your organization."
Russell T. Wills
UAPB Physical Plant Director
"Snyder Environmental has done several asbestos abatement projets for the Fort Smith Public Schools District. These projects have ranged from large abatement contracts to small emergency issues. All were done professionally and in a timely manner. As Director of Buildings & Grounds for the district, I appreciate the cooperative attitude of the company to work with us by scheduling the work at times to minimize contact with staff and students. I highly recommend Snyder Environmental."
R. Lynn Ellison
Fort Smith Public Schools
“Snyder is my preferred contractor for this type of work. They are always here on time, done on time, and do an excellent job.”
“I wish I could get the high caliber of professionalism from other contractors that I always receive from Snyder. Keep up the good work!”
“Your personnel from manager to field personnel did a wonderful job, and I would highly recommend your company.”
“This was a job well done! We will be using your services the next time abatement clean up is needed.”
“I am well pleased with the response of Snyder Environmental, and I look forward to a long-term business relationship.”